Neederland LTD Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from neederland.com (the “Site”).

1. Personal Information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

2. We collect Device Information using the following technologies

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

3. How do we use Your Personal Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with You

- Screen our orders for potential risk or fraud

When in line with the preferences You have shared with us, provide You with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). Others uses of device information include: advertising and retargeting.

4. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Mailchimp to power our newsletter--you can read more about how Mailchimp uses your Personal Information here:

https://mailchimp.com/legal/privacy/

We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:

https://www.google.com/intl/en/policies/privacy

You can also opt-out of Google Analytics here:

https://tools.google.com/dlpage/gaoptout

Google Analytics cookie usage on websites is described here:

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

5. Email newsletter

If you choose to join our mailing list, the email address that you submit to us will be forwarded to MailChimp who provide us with email marketing services. We consider MailChimp to be a third party data processor (see section 4.0 above). The email address that you submit will not be stored within this website’s own database. Your email address will remain within MailChimp’s database for as long as we continue to use MailChimp’s services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list. If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter. While your email address remains within the MailChimp database, you will receive periodic (approximately monthly) newsletter-style emails from us.

6. Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

7. Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

8. Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

9. Minors

The Site is not intended for individuals under the age of 13.

10. Contact forms

Should you choose to contact us using the contact form on our contact page, the data that you supply will not be stored by this website and will be processed by our third party data processors Netlify. Your data will be collated into an form sumbmission and sent to us over the Netlify.com website, where we log in using username and password. The message content, your e-mail adress and name are accessed by our local computers and devices.

11. Links to other websites

Our website may contain hyperlinks to websites that are not operated by us. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of such third-party websites or any association with their operators. This privacy policy only applies to the personal information that we collect or which we receive from third party sources, and we cannot be responsible for personal information about you that is collected and stored by third parties. Third party websites have their own terms and conditions and privacy policies, and you should read these carefully before you submit any personal information to these websites. We do not endorse or otherwise accept any responsibility or liability for the content of such third party websites or third party terms and conditions or policies.

12. Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact page or by mail using the details provided below:

1 Tillyard Way, Cambridge, Cambridgeshire, CB18QT, United Kingdom

In accordance with Article 77 of the General Data Protection Regulation, you may also make a complaint to the Information Commissioner's Office in the UK (www.ico.org.uk), or the data protection regulator in the country where you usually live or work, or where an alleged infringement of the General Data Protection Regulation has taken place. Alternatively, you may seek a remedy through the courts if you believe your rights have been breached.

13. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. If we change this privacy policy, we will post details of the changes below.

14. Previous changes to this privacy policy

October 2020 – New privacy policy created and published. The practices described in this privacy policy statement are current as of October 2020.